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Dec 2016 through June 2017 HIBU performed quite terribly for my business and was a tremendous detriment to the growth I was building. I am a Farmers agent who trusted a HIBU salesperson as to the effectiveness of signing up with HIBU. Farmers is very particular about...
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HibuCares
HibuCares
Hibu Verified Representative

Good afternoon.I am posting a follow-up message to ask again if you’d be able to send your account info to cs.escalations@hibu.com with "pissedconsumer.com response Attn: JRYE...

HibuCares
HibuCares
Hibu Verified Representative

My apologies for your client experience! May I ask that you send an email to cs.escalations@hibu.com with your business info so that I may research your account history! Pleas...

1.0
I didn't like
  • Hibu customer service
#1173949
Hibu has been pulling money out of my Visa card when i told them to stop I do not work in the winter i told them to suspend my add during the winter they were ok with that then they pulled money out and wont give it back. If anyone is thinking about going with them...
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HibuCares
HibuCares
Hibu Verified Representative

Good afternoon.I am posting a follow-up message to ask again if you’d be able to send your account info to cs.escalations@hibu.com with "pissedconsumer.com response Attn: JRYE...

HibuCares
HibuCares
Hibu Verified Representative

Good afternoon. I apologize in advance as I am unable to research your concern without account information. Would it be possible to have you send your account info to cs.escal...

1.8
#1171721
December 1, 2016, a hibu sales rep, came into my office, on my ad renewal and supposedly went over the contract with me. I wanted to cut back on ads they weren't working. She cut back and then when it came to getting a copy of my ad before I committed her laptop would...
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HibuCares
HibuCares
Hibu Verified Representative

Good afternoon.I am posting a follow-up message to ask again if you’d be able to send your account info to cs.escalations@hibu.com with "pissedconsumer.com response Attn: JRYE...

HibuCares
HibuCares
Hibu Verified Representative

Hello. I apologize for the apparent lack of assistance with your concerns to customer service. If it would not be a massive imposition I would like to ask if you'll submit any...

#1165622
In November I called Hibu wanting ads in Charleston, wv and Logan, wv they put the ad in Charleston but only like a free listing in Logan when I called them to ask them what happened of corse Melissa Melson lied and said that’s what we agreed to . But it was not now...
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HibuCares
HibuCares
Hibu Verified Representative

Lisa - I am posting a follow-up message to request if you’d be able to send your account info to cs.escalations@hibu.com with "pissedconsumer.com response Attn: JRYE" in the s...

HibuCares
HibuCares
Hibu Verified Representative

Lisa,Apologies for your dissatisfaction! Would you be willing to send your account information to cs.escalations@hibu.com so that I may review your contract order? Please plac...

1.1
#1165542
They don't trust their own reps. Keept charging my bank account even after I told the rep no thanks, I was selling the company. Rep came into my office, found an employee and badgered him into signing another agreement. Last year I was promised a $1,600 refund for...
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HibuCares
HibuCares
Hibu Verified Representative

Greetings! I am posting a follow-up message to request if you’d be able to send your account info to cs.escalations@hibu.com with "pissedconsumer.com response Attn: JRYE" in t...

HibuCares
HibuCares
Hibu Verified Representative

Good afternoon! After reading your post I must apologize for your customer experience. If you would not mind, could you please send your account information and any relevant d...

1.0
#1164794
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Hibu - Dishonest

They are crumbling they are withholding payments. Dont trust them with anything
#1163304

I was introduced to Hibu by an acquaintance of mine, Colt Knigge. He'd been working as a sales rep for the company for some time. We had a few meetings and he presented a package he thought would work well for me. He thought we could have a focused advertising campaign...
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HibuCares
HibuCares
Hibu Verified Representative

Good afternoon. Again - I apologize for your issues. I am posting a follow-up message to ask if you’d be able to send your account info to cs.escalations@hibu.com with "pissed...

HibuCares
HibuCares
Hibu Verified Representative

My apologies for your experience! I promise not to ask for you to repeat the series of events you've gone over prior. However, I would like the opportunity to review your acco...

#1153245
I signed up for hibu several months ago. I was promised several things knowing that they could not follow through on those promises. They have reluctantly fixed some issues after multiple complaints, yet still have not resolved the major issues with my listing. I’ve...
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HibuCares
HibuCares
Hibu Verified Representative

Good afternoon.I am posting a follow-up message to ask again if you’d be able to send your account info to cs.escalations@hibu.com with "pissedconsumer.com response Attn: JRYE...

HibuCares
HibuCares
Hibu Verified Representative

Good morning! My apologies. Would you be so kind as to submit your account information to cs.escalations@hibu.com so that I may review your account? Please also submit changes...

#1152104
I have had 3 calls from Hibu for my business. First I had clients and ask fir evening call back. Next call came in afternoon as I was with clients and again I ask for evening call after 8pm but called rudely hung up as I was still speaking. 3rd call came at 10am and I...
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HibuCares
HibuCares
Hibu Verified Representative

Greetings. I'm reaching out again in hopes that you might be willing to send any information regarding your phone experience with one of our reps. It might help us to improve ...

HibuCares
HibuCares
Hibu Verified Representative

Good morning. I apologize for the apparent lack of tact and understanding. If you could please submit your account information/name of individual along with dates of calls to ...

1.0
#1147394

I signed a contract with hibu for 6 months and the campaign was nowhere to be found online after 2 months I decided to cancel since no money was coming, they agreed to cancel but my credit card has been charged $1100 again. They are the worst company. DO NOT do...
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HibuCares
HibuCares
Hibu Verified Representative

Hello! I am sending a follow-up message to see if you'd send your account information to cs.escalations@hibu.com with "pissedconsumer.com response ATTN: JRYE" in the subject l...

HibuCares
HibuCares
Hibu Verified Representative

Greetings and my apologies.. Would you be able to submit your account information to cs.escalations@hibu.com so that I may take a look at your account history? Please place "p...

1.0
I didn't like
  • Customer service was very poor
  • Lack of sympathy
  • Promises without delivery
#1128221