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Dan Nickens walked in to my office talking about HIBU and how it would get my banner placed in front of folks that need my product. I explained to him that I understood that no one knows if something will work in marketing until you try it. I was left with the...
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HibuCares
HibuCares
Hibu Verified Representative

Good afternoon, my sincerest apologies for your frustration and dissatisfaction with our products and services. If you wouldn't mind sending your account info to csescalations...

#1359780

I cancelled my account over a year ago. I paid my balance in full every month. They keep sending me bills. I keep writing on them the account was cancelled. This has been going on for a year. I finally get a letter from them saying I owe $65.25. There is no return...
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HibuCares
HibuCares
Hibu Verified Representative

Good afternoon.. I'm posting a follow-up offer of assistance. If you are inclined to respond then please use the contact email we've provided above. Hope to hear from you and ...

HibuCares
HibuCares
Hibu Verified Representative

Good afternoon and thank you for your post! I apologize for the experience! Would you mind sending your account info to us at cs.escalations@hibu.com along with an outline of ...

1.0
I didn't like
  • Deceptive billing
#1358033
Here are the highlights: did a website and was promised the ability to stream (DID NOT HAPPENED AND THEY HAD THE NERVE TO BLAME US) okay decided to move on because we were running and PAYING FOR MONTHLY DISPLAY ADS (WE HAD AN AD THAT RAN FOR JUNE 2, 2018) now we had an...
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HibuCares
HibuCares
Hibu Verified Representative

Good afternoon. I am posting a follow-up message to ask if you’d be able to send your business info to csescalations@hibu.com so that we may review your information. I’d like ...

HibuCares
HibuCares
Hibu Verified Representative

My apologies for your frustration and dissatisfaction. If I may be of any assistance, please send your account info to cs.escalations@hibu.com with attn: Dana C. in the subjec...

#1329465
Horrible experience I hired them to revamp my website and it was a nightmare, they didn’t edit basic things like spelling and grammar. They had missed spelling is all over the place and I would call to get things fixed and they literally would not fix them. They gave...
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HibuCares
HibuCares
Hibu Verified Representative

Good afternoon! I'm posting an additional message to see if you'd consider our escalated services to assist you. At your earliest! Regards, John R

HibuCares
HibuCares
Hibu Verified Representative

Good afternoon! I'm terribly sorry for the experience with your website. If you need assistance with getting your website to your liking I may certainly offer our on-shore esc...

1.0
#1326530
One of the reps contacted us to sell the website development. After months in production, the site went live without any proofs or any contacts with the business owner. Bills directed to the wrong address; people are headed to the wrong company, causing our business to...
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HibuCares
HibuCares
Hibu Verified Representative

Good afternoon. I am posting a follow-up message to ask if you’d be able to send your business info to csescalations@hibu.com so that we may review your information. I’d like ...

HibuCares
HibuCares
Hibu Verified Representative

Good afternoon. I do apologize for your experience and dissatisfaction. If you wouldn't you mind providing your business account and phone number to csescalations@hibu.com wit...

1.4
I didn't like
  • Any part of them
  • Difficult to work with
  • Ongoing support
#1310583
Sold my company services and never came through on anything. They took my money and still sent me to collections claiming i owed them money. Beware of poor business practices. I would not reccomend this company!!!
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HibuCares
HibuCares
Hibu Verified Representative

Good afternoon. My apologies for your experience and dissatisfaction. Would you mind providing your business name and phone number to csescalations@hibu.com with attn: DanaC i...

1.0
#1307800
I have experienced the worst customer service, they have charged my credit card for services I didn’t receive and than guaranteed me a product or service I would love or a full refund. Instead I was informed I didn’t deserve a refund and due to their lack of...
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HibuCares
HibuCares
Hibu Verified Representative

Good afternoon. I am posting a follow-up message to ask if you’d be able to send your business info to csescalations@hibu.com so that we may review your information.I’d like t...

HibuCares
HibuCares
Hibu Verified Representative

Good afternoon! I've already responded to your post on another client post. I did not see this one first as I was already assigned to that complaint. Please send your account ...

1.0
#1301048
Hibu - Scammers and liars
Hibu - Scammers and liars
Hibu - Scammers and liars
It is 7/6/18. Attached is the LINK to my 6/26/18 dashboard which is supposed to show how my money is being spent on clicks... Wait there is nothing there because there ARE NO CLICKS! I'm paying them for NOTHING! I've tried calling but the phone is NEVER answered. They...
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HibuCares
HibuCares
Hibu Verified Representative

Jeanne, Apparently there is some confusion. Your outstanding balance is $0. You were allowed to cancel early. This was probably auto-texting in the email. Have a good one. Joh...

Anonymous
Jeanne

No, I've received NOTHING from Hibu but threats and bills.

1.0
I didn't like
  • Ripped off
  • Hibu customer service
  • Entire experience with hibu
#1297218
I contracted the company through their representative to do a faith based website for me. I had such a website before and gave them the idea how I wanted to get it done. They just scanned my poems and put a stock photo with it and thought I would be happy. What they...
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FallaciousBeaver
FallaciousBeaver

I wish I knew about this before I used them too

HibuCares
HibuCares
Hibu Verified Representative

Hello. I'm reaching out to you again to see if you'd be willing to send your account info to cs.escalations@hibu.com. We'd like the opportunity to investigate and to also offe...

#1293375

Contact Hibu

Mailing Address:
Hibu Inc.
2201 Renaissance Boulevard
King Of Prussia, Pennsylvania 19406
United States
Phone:
(877) 237-6120
More
Please do not use this company they will scam you they will lie to you they will tell you their setting you up a website or at least that's what they told me they didn't take time to get the website write data in call me for 2 to 3 months I've called them to try and...
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HibuCares
HibuCares
Hibu Verified Representative

Good afternoon. I'm reaching out to you again to see if you'd be willing to send your account info to cs.escalations@hibu.com. We'd like the opportunity to investigate and to ...

VirtualMojaveRattlesnake
VirtualMojaveRattlesnake

I had exactly the same experience. DO not do business with hibu.

1.0
#1290522