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Unless you have money to burn, I urge you not to use this firm. Our small business is into them for $3600 and we'll never see that again, with very little to show for it. I've since taken over our Facebook marketing and had much better results for MUCH less money....
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HibuCares
HibuCares
Hibu Verified Representative

Good morning, I'm sorry for your dissatisfaction with out products and/or services. If you wouldn't mind providing your account info to csescalations@hibu.com with attn: Dana ...

#1452048
Where to start....So far I have been charged for services not received, billed for services not ordered, assured that I would receive a response concerning the overcharges today. I have not received a response today as was promised. Put on hold four times to solve a...
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HibuCares
HibuCares
Hibu Verified Representative

Good afternoon, my apologies for your experience. If you wouldn't mind sending your account info to csescalations@hibu.com with attn: Dana C. in the subject line so that I may...

1.8
I didn't like
  • Unethical billing practices
#1441056

I hired HIBU to set up a website and a small ad campaign around my area for just over $200 a month. The sales guy Joseph Boggs, verbally said that he would make it into a, “no contract arrangement just for you.” Got zero calls from that marketing campaign, so I...
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Anonymous
Anonymous

They sent me a threatening email saying they would take legal action against me after saying I would not be in a contract and I could postpone my start date. They went ahead a...

HibuCares
HibuCares
Hibu Verified Representative

Alfonso, I just spoke with Heather in our Senior Care group. She is sending you an email to ask your approval to cancel your program. She will need you to respond to her to co...

1.0
#1418933
I Filed for a class action lawsuit against this company. Ill be posting links for E-signatures so everyone that has an issue with this company can type their complaint to my lawyer to file to a judge. I want this company shut down. Total fraud . They have done...
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Anonymous
Anonymous

Hibu is a complete waste of time and money.

1.0
I didn't like
  • Deceptive fraudulent sales practices
#1405359

They sell you on the number of “impressions “ they generate then supply LITERALLY HALF of their promise with ZERO results! After my 6 month commitment I tried this myself and BURIED their results! They blamed FACEBOOK for a rise in cost... not true ... I “Boosted” my...
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HibuCares
HibuCares
Hibu Verified Representative

Hi - I'm sorry for the less than satisfactory experience. Would you mind sending your account info to cs.escalations@hibu.com so that we're able to take a look at your account...

#1398502

Very hard to actually cancel! They keep putting you off. Say you have to talk with salesperson, then they don’t call.
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Anonymous
Pissed consumer1

Ya, we were promised leads every month and have never received a single one. I have been trying to cancel and they tell me i am locked into a 6 month agreement that i never ag...

HibuCares
HibuCares
Hibu Verified Representative

Hi. I'm posting a follow-up in the event you need assistance. The offer of help we previously stated is still valid if you deem you need it. Have a good one. Kind regards, Joh...

#1395540
HORRIBLE customer service! I have been a customer of Hibu since they were YellowBook. For years I have PAID for a professional listing in several of their books, as well as online. I requested a change in my paid listings this year, and Hibu instead DROPPED my office...
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HibuCares
HibuCares
Hibu Verified Representative

Good afternoon. I am posting a follow-up message to ask if you’d be able to send your business info to csescalations@hibu.com so that we may review your information. I’d like ...

HibuCares
HibuCares
Hibu Verified Representative

Good afternoon. My sincerest apologies for your experience and lack of communication/services. If you wouldn't you mind providing your business account and phone number to cse...

1.0
I liked
  • Local rep
I didn't like
  • Customer care totally unfamiliar with account
#1386703
Both Leah and Priscilla came into my office and showed me great results from other entities on the same amount of investment. Big song and dance. Anyhow from the start there was difficulty dealing with project managers. Put in digital ad things we do not do even do...
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HibuCares
HibuCares
Hibu Verified Representative

Good morning. Just a follow-up post to reiterate the offer of assistance from a couple of days ago. If you'd like, please use the contact info provided and we'll take a look o...

HibuCares
HibuCares
Hibu Verified Representative

Good afternoon! I have to apologize for the experience and for the excerpt that apparently came from sales. I won't press you to reiterate every detail. If you would be willin...

#1384069
Hibu doesn’t deliever, they never provided the services they charged me for. I contacted them several times, only to get the run around and be told, it was yet, something else I wasn’t doing. Eventually, I stopped paying, only to then be sued by them, here I am a year...
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HibuCares
HibuCares
Hibu Verified Representative

Hi.. just a follow-up post to reiterate offer of assistance made above. If you are inclined then please share your account info to the email provided and we'll take a look on ...

HibuCares
HibuCares
Hibu Verified Representative

Good afternoon. Would you mind providing your account info to cs.escalations@hibu.com along with a brief outline of your issues? We'd like to take a look and see if we're able...

1.1
#1376664

Contact Hibu

Mailing Address:
Hibu Inc.
2201 Renaissance Boulevard
King Of Prussia, Pennsylvania 19406
United States
Phone:
(877) 237-6120
More
Horrible service. Refused to refund me after I cancelled because url expired and they don’t tell me. 3rd year in a row. Making me pay for the next month after I cancelled contract free. The supervisor wouldn’t even talk to me. Stay away.
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HibuCares
HibuCares
Hibu Verified Representative

Good morning! I'd like to see if we're able to help you out. If you wouldn't mind sending your account details and any information you might deem supportive to cs.escalations@...

1.5
#1373779