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They sell you on the number of “impressions “ they generate then supply LITERALLY HALF of their promise with ZERO results! After my 6 month commitment I tried this myself and BURIED their results! They blamed FACEBOOK for a rise in cost... not true ... I “Boosted” my...
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HibuCares
HibuCares
Hibu Verified Representative

Hi - I'm sorry for the less than satisfactory experience. Would you mind sending your account info to cs.escalations@hibu.com so that we're able to take a look at your account...

#1398502
Very hard to actually cancel! They keep putting you off. Say you have to talk with salesperson, then they don’t call.
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HibuCares
HibuCares
Hibu Verified Representative

Hi. I'm posting a follow-up in the event you need assistance. The offer of help we previously stated is still valid if you deem you need it. Have a good one. Kind regards, Joh...

HibuCares
HibuCares
Hibu Verified Representative

hi! I'm sorry you're having issues with your account. Would you mind sending your account info to cs.escalations@hibu.com with "pissedconsumer. com - ATTN: John R" in the subj...

#1395540
HORRIBLE customer service! I have been a customer of Hibu since they were YellowBook. For years I have PAID for a professional listing in several of their books, as well as online. I requested a change in my paid listings this year, and Hibu instead DROPPED my office...
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HibuCares
HibuCares
Hibu Verified Representative

Good afternoon. I am posting a follow-up message to ask if you’d be able to send your business info to csescalations@hibu.com so that we may review your information. I’d like ...

HibuCares
HibuCares
Hibu Verified Representative

Good afternoon. My sincerest apologies for your experience and lack of communication/services. If you wouldn't you mind providing your business account and phone number to cse...

1.0
I liked
  • Local rep
I didn't like
  • Customer care totally unfamiliar with account
#1386703
Both Leah and Priscilla came into my office and showed me great results from other entities on the same amount of investment. Big song and dance. Anyhow from the start there was difficulty dealing with project managers. Put in digital ad things we do not do even do...
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HibuCares
HibuCares
Hibu Verified Representative

Good morning. Just a follow-up post to reiterate the offer of assistance from a couple of days ago. If you'd like, please use the contact info provided and we'll take a look o...

HibuCares
HibuCares
Hibu Verified Representative

Good afternoon! I have to apologize for the experience and for the excerpt that apparently came from sales. I won't press you to reiterate every detail. If you would be willin...

#1384069
Hibu doesn’t deliever, they never provided the services they charged me for. I contacted them several times, only to get the run around and be told, it was yet, something else I wasn’t doing. Eventually, I stopped paying, only to then be sued by them, here I am a year...
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HibuCares
HibuCares
Hibu Verified Representative

Hi.. just a follow-up post to reiterate offer of assistance made above. If you are inclined then please share your account info to the email provided and we'll take a look on ...

HibuCares
HibuCares
Hibu Verified Representative

Good afternoon. Would you mind providing your account info to cs.escalations@hibu.com along with a brief outline of your issues? We'd like to take a look and see if we're able...

1.1
#1376664
Horrible service. Refused to refund me after I cancelled because url expired and they don’t tell me. 3rd year in a row. Making me pay for the next month after I cancelled contract free. The supervisor wouldn’t even talk to me. Stay away.
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HibuCares
HibuCares
Hibu Verified Representative

Good morning! I'd like to see if we're able to help you out. If you wouldn't mind sending your account details and any information you might deem supportive to cs.escalations@...

1.5
#1373779
Do not advertise with hibu....never ever sign anything hibu provides...there contract gives them power of attorney They are not responsible for errors or performance....they can do anything without permission from the customer If you sign the contract before reading it...
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HibuCares
HibuCares
Hibu Verified Representative

Good afternoon. I am posting a follow-up message to ask if you’d be able to send your business info to csescalations@hibu.com so that we may review your information. I’d like ...

HibuCares
HibuCares
Hibu Verified Representative

Good afternoon, my apologies for your dissatisfaction. If you wouldn't mind sending your account info to csescalations@hibu.com with attn: Dana C. in the subject line, detaili...

1.1
#1372174
Do not advertise with hibu....never ever sign anything hibu provides...there contract gives them power of attorney They are not responsible for errors or performance....they can do anything without permission from the customer If you sign the contract before reading it...
Read more
1.0
#1372170
This is by far the worst arrangement I have ever had the misfortune of being a part of. I was solicited at my business by George Chehade "Senior Account Executive". During and after his pitch I expressed my opinion that I did not think Yellow Pages, which is now Hibu,...
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HibuCares
HibuCares
Hibu Verified Representative

Brett, I can't apologize enough for your experience and dissatisfaction. I am also the rep who reached out to you on yelp.com. If you could confirm your account info, I'd like...

1.0
I didn't like
  • Any part of them
  • Pushy salespeople
  • Incompetence
#1367713

Contact Hibu

Mailing Address:
Hibu Inc.
2201 Renaissance Boulevard
King Of Prussia, Pennsylvania 19406
United States
Phone:
(877) 237-6120
More
Dan Nickens walked in to my office talking about HIBU and how it would get my banner placed in front of folks that need my product. I explained to him that I understood that no one knows if something will work in marketing until you try it. I was left with the...
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HibuCares
HibuCares
Hibu Verified Representative

Good afternoon, my sincerest apologies for your frustration and dissatisfaction with our products and services. If you wouldn't mind sending your account info to csescalations...

#1359780