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Hibu - Beware!!

Sold my company services and never came through on anything. They took my money and still sent me to collections claiming i owed them money. Beware of poor business practices. I would not reccomend this company!!!
1.0
Details
Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website
#1307800
I have experienced the worst customer service, they have charged my credit card for services I didn’t receive and than guaranteed me a product or service I would love or a full refund. Instead I was informed I didn’t deserve a refund and due to their lack of...
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HibuCares
HibuCares
Hibu Verified Representative

Good afternoon. I am posting a follow-up message to ask if you’d be able to send your business info to csescalations@hibu.com so that we may review your information.I’d like t...

HibuCares
HibuCares
Hibu Verified Representative

Good afternoon! I've already responded to your post on another client post. I did not see this one first as I was already assigned to that complaint. Please send your account ...

1.0
#1301048
Hibu - Scammers and liars
It is 7/6/18. Attached is the LINK to my 6/26/18 dashboard which is supposed to show how my money is being spent on clicks... Wait there is nothing there because there ARE NO CLICKS! I'm paying them for NOTHING! I've tried calling but the phone is NEVER answered. They...
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Anonymous
Jeanne

No, I've received NOTHING from Hibu but threats and bills.

WoebegoneEmperorTamarin
WoebegoneEmperorTamarin

They are aggressive in sales and unreliable. I have wasted my time and money. I wouldn’t recommend this company to anyone. Complete scam and they will steal your hard earned m...

1.2
I didn't like
  • Entire experience with hibu
  • Ripped off
  • Incompetence
#1297218
I contracted the company through their representative to do a faith based website for me. I had such a website before and gave them the idea how I wanted to get it done. They just scanned my poems and put a stock photo with it and thought I would be happy. What they...
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FallaciousBeaver
FallaciousBeaver

I wish I knew about this before I used them too

HibuCares
HibuCares
Hibu Verified Representative

Hello. I'm reaching out to you again to see if you'd be willing to send your account info to cs.escalations@hibu.com. We'd like the opportunity to investigate and to also offe...

#1293375
Please do not use this company they will scam you they will lie to you they will tell you their setting you up a website or at least that's what they told me they didn't take time to get the website write data in call me for 2 to 3 months I've called them to try and...
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HibuCares
HibuCares
Hibu Verified Representative

Good afternoon. I'm reaching out to you again to see if you'd be willing to send your account info to cs.escalations@hibu.com. We'd like the opportunity to investigate and to ...

VirtualMojaveRattlesnake
VirtualMojaveRattlesnake

I had exactly the same experience. DO not do business with hibu.

1.0
#1290522
Never sign a contract with HIBU unless you read all the fine print. They are crooks
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HibuCares
HibuCares
Hibu Verified Representative

VirtualMojaveRattlesnake - if you have issues we'd like to see if we're able to address them. The offer I am making is open to you as well. :)Please send your account info to ...

VirtualMojaveRattlesnake
VirtualMojaveRattlesnake

Not trustworthy nor helpful. Unqualified to perform website services.

Dix Hills, New York
#1283790

Scammers and just down right nasty company. They will take money out of your account and claim they never did. Refuse to give me the mailing service address witch is against federal law.
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FallaciousBeaver
FallaciousBeaver

Yes, but I ONLY do business by check so I HAVE their mailing addy. e/m if you need it Info@JnJFarmKY.com

HibuCares
HibuCares
Hibu Verified Representative

Good afternoon. I am posting a follow-up message to ask if you’d be able to send your business info to csescalations@hibu.com so that we may review your information. I’d like ...

#1283692
Hibu sold me on a product "Display" advertising. They stated that I could cancel at anytime and that I would have thousands of display ads pop up when searching for my product in my geo targeted area. I have had 20-30 people I know in this area google search my product...
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HibuCares
HibuCares
Hibu Verified Representative

Good afternoon. I am posting a follow-up message to ask if you’d be able to send your business info to csescalations@hibu.com so that we may review your information. I apologi...

HibuCares
HibuCares
Hibu Verified Representative

Good afternoon. My sincerest apologies for your experience and dissatisfaction with our services. Would you mind providing your business name and phone number to csescalations...

1.1
I liked
  • Sales rep
I didn't like
  • Failure to issue refund
  • Not as advertised
  • Bad service
#1280779
I agreed to a six month contract with Hibu in February 2018. I was complacent about using their service, although it sounded interesting. The salesperson I dealt with seemed very knowledgeable about the Hibu's service and digital marketing in general. Being a business...
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HibuCares
HibuCares
Hibu Verified Representative

Good afternoon. My apologies for your experience and dissatisfaction with our products and services. Would you mind providing your business name and phone number to csescalati...

1.9
I liked
  • Customer services reps
I didn't like
  • Entire experience with hibu
  • Sales reps
  • Deceptive pricing practices
#1279447
A customer tried reaching me for over two weeks (not realizing he was calling a wrong number published by HIBU), left a message "somewhere?". He finally talked to the friend who referred us and was told we wouldn't handle our customers this way and so he tried another...
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HibuCares
HibuCares
Hibu Verified Representative

Good afternoon. I am posting a follow-up message to ask if you’d be able to send your business info to csescalations@hibu.com so that we may review your information. I apologi...

HibuCares
HibuCares
Hibu Verified Representative

Good morning. My apologies for your experience. Would you mind providing your business name and correct business phone number to csescalations@hibu.com with attn: DanaC in the...

#1267723