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In November I called Hibu wanting ads in Charleston, wv and Logan, wv they put the ad in Charleston but only like a free listing in Logan when I called them to ask them what happened of corse Melissa Melson lied and said thatโ€™s what we agreed to . But it was not now Iโ€™m stuck with only the local listing thatโ€™s free anyways.

My experience has been terrible Hibu did not offer to fix their problem instead acted like she told me this but she did not I am left now paying over $300.00 a month for something I never ask them for. I will never advertise with Hibu again and I will go to all social media and let everyone know how bad Hibu has done me and how they lied to me.

Reason of review: Poor customer service.

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Antoinette Ward

Lisa - I am posting a follow-up message to request if youโ€™d be able to send your account info to cs.escalations@hibu.com with "pissedconsumer.com response Attn: JRYE" in the subject line so that we may review your account history. We hope to hear from you.Kind regards,JRYE

Antoinette Ward

Lisa,Apologies for your dissatisfaction! Would you be willing to send your account information to cs.escalations@hibu.com so that I may review your contract order?

Please place "pissedconsumer.com response" in the subject line if you send an email so that I get the email assigned to me.

I'd like to take a look into your concerns. Much thanks in advance!JRYE

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