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I FIRST STARTED OFF WITH THE SALES REP. HE TOLD ME THAT THEY HAVE A ONE MONTH FREE AND I CAN CANSEL BEFORE THE ONE MONTH IS UP. WHEN I CALL HIM BACK TO CANSEL BEFORE THE ONE MONTHS UP,THEY TOLD ME THAT ITS A SIX MONTHS CONTRACT WITH ANY ONE EXPLAIN TO ME EXACTLY HOW IT...
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#1099724
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yes I contacted them and my sales person (linda Austin) said I had to take it up wit billing, I called billing and, they say I have to take it up with my sales rep!!! total bs and I am filing a lawsuit against them, already in the works. good thing about it is we met...
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Anonymous
Smitty

How do you sign a contract without "knowing" ?Did you read the contract ? If so, did you understand it ?You always have the final say by declining to sign anything. I have h...

2.1
North Syracuse, New York
I didn't like
  • Linda austin was a complete liar just to make a sale
#1094699
Reply to reviews

I called in on 8/15/17 because I had received my review cards. They had both business names on them, instead of each business getting their own. Turns out the system can't process two businesses on one account. So I called in and spoke with a customer service rep. He...
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Anonymous
Anonymous

Ohhhhh! I was going to join hibu today now after reading all of these reviews And going to the BBB WEBSITE I will not be joining hibu. I'm not going to spend $40 of my hard ea...

3.1
I liked
  • Customer services reps
I didn't like
  • Lack of empathy
  • Failure to communicate within the company
  • Sales reps
#1091303
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Hibu Customer Care Review

Hibu
#962717
1.0
Details
Did not receive a refund for over payment . Got the run around for five mouths and still did not get my money back.
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Advertised vs Delivered
Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website

Hibu Customer Care Review

Hibu
#937332
1.0
Details
Very expensive and got a runaround from salesman to designer. Also they locked up my 8 year old url. Dont go near them.
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Advertised vs Delivered
Customer service
Exchange, Refund and Cancellation Policy
Price Affordability
Staff
Value for money

Hibu Web Design Service Review

Hibu
#896115
1.0
Details
Terrible company. Stay away. Still billing me even after my contract ended. Web site spelling and grammar were first grade remedial.
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Advertised vs Delivered
Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website

Hibu Seo Service Review

Hibu
#796296
1.0
Details
They call us everyday even though we refused their phony sales pitch. After reading over 1000 complaints i cant believe they are still in business. Same as Yelp making promises they dont keep once they get your credit card number. stay away from Hibu.
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Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Reliability
Staff
Website
Hibu discontinued my account and refused to talk to me after 9 weeks late payment. And demanded 3 months payment plus the entire following year up front through collection agency which was a lump sum for me. Sadly I don't always get paid on time doing home daycare but...
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3.4
Middleburg Heights, Ohio
I didn't like
  • Customer service was very poor
#1085846
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Their local salesman promised me many riches for $29.99/mo. Of course I knew better, but,not being super internet savvy, I decided I needed help to raise my business profile. These guys are not it. I have seen no progress on raising my internet presence. I got...
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1.0
I didn't like
  • Promises without delivery
#1085551
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A complete disappointment. HIBU was contracted for social media, website and phone book. HIBU posted an article on our social media showing our customers how to care for our products and eliminate the need for our service. WTF! They also did NOT post the articles they...
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#1079721
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I signed up for an Adwords campaign through Hibu, who in the initial conversations promises you the moon. But after signing up it is almost impossible to get a rep to talk with you, and my ad words campaign has been a complete waste of $2400. But here's the thing...you...
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1.4
I didn't like
  • Deceptive pricing practices
#1073191
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I was approached by Hibu last fall of 2016 via phone solicitation. I wasnt looking for a web site because of past bad experiences of ending up with a page that looks generic and made by a kindergartener. Talking with the guy he assured me that it would be like my past...
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1.0
I didn't like
  • Difficult to work with
  • Deceptive fraudulent sales practices
#1064032
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They called telling me renewal time was here and I had to decide.Told them I only wanted a listing in the book.They lied and said for only a little more they can make sure I am listed properly on the internet which I made clear I did not care about the internet,I am a...
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1.0
I didn't like
  • Pushy salespeople
  • Customer service
  • Deceptive fraudulent sales practices
#1049418
Reply to reviews
I was sold the Connect service on a MONTHLY ROLLING CONTRACT, except HIBU added (in small type) 12 month min period, which I missed. The Legal Definition of a Monthly rolling contract is one that can be stopped by either party with 14 days notice. I am now stuck paying...
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#1047791
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