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Been with the product for 4 years, decided I now no longer need it or want it! Not a problem give them a call, customer service agent answers the phone, (very polite) go through the security questions of identification, Question: " How can we help you today" Answer: "...
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HibuCares
HibuCares
Hibu Verified Representative

Good afternoon. I am posting a follow-up message to ask if you’d be able to send your business info to csescalations@hibu.com so that we may review your information. I apologi...

HibuCares
HibuCares
Hibu Verified Representative

Good afternoon. My apologies for your experience. If you have not received assistance with your cancellation, would you mind providing your business name and/or phone number t...

1.0
#1263026
Hibu representative offered us digital marketing services that we will be able to cancel at ANY TIME if we are not satisfied. After just a couple of weeks we found out that they started publishing incorrect information about our business all over the internet included...
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HibuCares
HibuCares
Hibu Verified Representative

Good afternoon. My apologies for your experience and lack of communication. Would you mind providing your business name and/or business phone number to csescalations@hibu.com ...

I'm really pissed off at hibu for misrepresenting g their service I was supposed to have a 30 day trial on a service of what? Then I call them and tell them I no longer have a business and they call me and like are you gonna pay for a service you never received I'm...
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HibuCares
HibuCares
Hibu Verified Representative

Good morning! I am posting a follow-up message to make a second request to see if you would send your account info to cs.escalations@hibu.com with "pissedconsumer.com response...

Anonymous
Anonymous

Good morning! I am posting a follow-up message to make a second request to see if you would send your account info to cs.escalations@hibu.com with "pissedconsumer.com response...

1.0
#1229823
I was told that I would have to sign up for 6 months but one month would be free. My total would be 2500.00 I had to pay. I signed up and tried to see if I could cancel and pay a fee to get out of the contract. They would not do it. I waited and paid 395.00 the first...
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HibuCares
HibuCares
Hibu Verified Representative

Good afternoon.I am sending a follow-up message in hopes that you’d be able to send your account info to cs.escalations@hibu.com with "pissedconsumer.com response Attn: JRYE" ...

HibuCares
HibuCares
Hibu Verified Representative

Good morning. I apologize for the dissatisfaction. If you could please send your account info to cs.escalations@hibu.com with "pissedconsumer.com response - ATTN: JRYE" in the...

1.0
Bunnell, Florida
#1222852
When does Prestige Auto Service, Inc. contract end? Vincennes, In 47591 I don't understand why I get an automatic withdrawal from our bank and then turn around and get two different statements each month. I just want to know where and when we stand on contract for...
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HibuCares
HibuCares
Hibu Verified Representative

Good afternoon! I'm leaving a follow-up message to reiterate the offer of assistance with your website product if it is needed. Please feel free to contact us at cs.escalation...

HibuCares
HibuCares
Hibu Verified Representative

Apologies.. I see that INR (our investigations department) has already answered your billing questions. I'm sincerely sorry for any discomfort or confusion the statement proce...

1.0
#1211278
They are unethical. They should not be allowed to do business the way they do and I doubt they are following legal practices. This once respected company scams business'. I will never advertise with them again. Your once yearly contract now auto renews until you cancel...
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HibuCares
HibuCares
Hibu Verified Representative

Good afternoon. I am posting a follow-up message to ask if you’d be able to send your account info to cs.escalations@hibu.com so that we may review your account history. I apo...

HibuCares
HibuCares
Hibu Verified Representative

Good afternoon! I sincerely apologize for your experience. If you could respond with your business phone or account number I may certainly look into this for you. I'm sorry as...

1.0
I didn't like
  • Your business practices
#1199543
A return to call on my phone today and it actually link me to hibu customer service representative was real rational to me and so I actually replied back with probably negative energy I no longer wants to do business with them she told me I was in a 12 month contract...
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HibuCares
HibuCares
Hibu Verified Representative

Good afternoon. I am posting a follow-up message to ask if you’d be able to send your account info to csescalations@hibu.com so that we may review your account history. I apol...

HibuCares
HibuCares
Hibu Verified Representative

Good afternoon! I sincerely apologize for your dissatisfaction with our products and/or services. I would like the opportunity to review your account further. Can you please p...

1.0
#1195947
I've been advertising with yell.com or hibu for many years and I've been satisfied with them until recently. First issue, they made a big change to the contract, it's now rolling rather then for a year only. I feel this should have been pointed out. second issue is...
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HibuCares
HibuCares
Hibu Verified Representative

Good afternoon! I apologize for the discomfort! I've read your complaint and would like the opportunity to review the text messages you've mentioned in your post. If it all po...

1.4
I didn't like
  • Sales reps
  • Failure to communicate within the company
  • Difficult to work with
#1194487
I called hibu today 2-13-18 to ask for them to put the 74.15 back into my account they just felt they could take. I didn't sign up for anything at all this year but I was told it is month to month and they wont return my money to my account. after 25 minutes on the...
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HibuCares
HibuCares
Hibu Verified Representative

Good morning. I am posting a follow-up message to kindly ask if you’d be able to send your account info to cs.escalations@hibu.com with "pissed consumer.com response - Attn: J...

HibuCares
HibuCares
Hibu Verified Representative

Good afternoon! My apologies for the length of time in responding to your concern. Would you please send your account information to cs.escalations@hibu.com with "pissedconsum...

1.2
#1188846
Salesman came into my independently owned restaurant all excited about "getting your name out there." I agreed to a one month trial for a cost of ~$200. I was told no money would be taken out of my account for 45 days "after going live." The salesman and company could...
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HibuCares
HibuCares
Hibu Verified Representative

Good afternoon. I am posting a follow-up message to ask again if you’d be able to send your account info to cs.escalations@hibu.com with "pissedconsumer.com response Attn: JRY...

HibuCares
HibuCares
Hibu Verified Representative

Good afternoon! I apologize for the dissatisfaction with our product services and customer experience. I'd like to review your account but I cannot begin proper research effor...

1.0
I didn't like
  • I have been totally scammed
#1182649