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Tried to get me to sign up for a 6 month contract, saying she was doing me a favor. Then tried to upsell me by $200 for something I didn't need. Got pissy when I said I had to go. Probably other more reputable companies out there. The salesperson sounded like a nice,...
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#1099837
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I FIRST STARTED OFF WITH THE SALES REP. HE TOLD ME THAT THEY HAVE A ONE MONTH FREE AND I CAN CANSEL BEFORE THE ONE MONTH IS UP. WHEN I CALL HIM BACK TO CANSEL BEFORE THE ONE MONTHS UP,THEY TOLD ME THAT ITS A SIX MONTHS CONTRACT WITH ANY ONE EXPLAIN TO ME EXACTLY HOW IT...
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#1099724
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yes I contacted them and my sales person (linda Austin) said I had to take it up wit billing, I called billing and, they say I have to take it up with my sales rep!!! total bs and I am filing a lawsuit against them, already in the works. good thing about it is we met...
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Anonymous
Smitty

How do you sign a contract without "knowing" ?Did you read the contract ? If so, did you understand it ?You always have the final say by declining to sign anything. I have h...

2.3
North Syracuse, New York
I didn't like
  • Linda austin was a complete liar just to make a sale
#1094699
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Hibu - PO at everything!

Hibu
#1095718
Signed up. Thought it would be great. NOT! Worst thing ever! I have issuses with the wrong number being listed. I callled customer service as instruted. NOTHING has changed! Don't waste your time or money!
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Hibu - Bad Service

Hibu
#1043721
1.2
Details
They set me up a website for my business. Well done, works. I added search package and review package. Cant get any feedback and any changes to anything. But they hit my checking acvount on time every month. If you own a business use someone local. I will when my contract is up.
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Advertised vs Delivered
Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Website

Hibu Customer Care Review

Hibu
#962717
1.0
Details
Did not receive a refund for over payment . Got the run around for five mouths and still did not get my money back.
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Advertised vs Delivered
Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Website

Hibu Customer Care Review

Hibu
#937332
1.0
Details
Very expensive and got a runaround from salesman to designer. Also they locked up my 8 year old url. Dont go near them.
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Advertised vs Delivered
Customer service
Exchange, Refund and Cancellation Policy
Price Affordability
Staff
Value for money
I called in on 8/15/17 because I had received my review cards. They had both business names on them, instead of each business getting their own. Turns out the system can't process two businesses on one account. So I called in and spoke with a customer service rep. He...
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3.3
I liked
  • Customer services reps
I didn't like
  • Sales reps
  • Failure to communicate within the company
  • Lack of empathy
#1091303
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Hibu discontinued my account and refused to talk to me after 9 weeks late payment. And demanded 3 months payment plus the entire following year up front through collection agency which was a lump sum for me. Sadly I don't always get paid on time doing home daycare but...
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3.5
Middleburg Heights, Ohio
I didn't like
  • Customer service was very poor
#1085846
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Their local salesman promised me many riches for $29.99/mo. Of course I knew better, but,not being super internet savvy, I decided I needed help to raise my business profile. These guys are not it. I have seen no progress on raising my internet presence. I got...
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1.0
I didn't like
  • Promises without delivery
#1085551
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A complete disappointment. HIBU was contracted for social media, website and phone book. HIBU posted an article on our social media showing our customers how to care for our products and eliminate the need for our service. WTF! They also did NOT post the articles they...
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#1079721
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I signed up for an Adwords campaign through Hibu, who in the initial conversations promises you the moon. But after signing up it is almost impossible to get a rep to talk with you, and my ad words campaign has been a complete waste of $2400. But here's the thing...you...
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1.3
I didn't like
  • Deceptive pricing practices
#1073191
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I was approached by Hibu last fall of 2016 via phone solicitation. I wasnt looking for a web site because of past bad experiences of ending up with a page that looks generic and made by a kindergartener. Talking with the guy he assured me that it would be like my past...
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1.0
I didn't like
  • Deceptive fraudulent sales practices
  • Difficult to work with
#1064032
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They called telling me renewal time was here and I had to decide.Told them I only wanted a listing in the book.They lied and said for only a little more they can make sure I am listed properly on the internet which I made clear I did not care about the internet,I am a...
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1.0
I didn't like
  • Customer service was very poor
  • Deceptive fraudulent sales practices
  • Pushy salespeople
#1049418
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